AppTek Call-Center Dialogues

AppTek Call-Center Dialogues: A Multi-Accent Long-Form Benchmark for English ASR AppTek Call-Center Dialogues is a long-form conversational speech dataset for automatic speech recognition (ASR), featuring diverse English accents across multiple service-oriented domains and designed to evaluate models on realistic call-center interactions. 128.6 hours of speech 14 English accent groups 16 service domains 5–15 minute conversations (long-form) Split-channel audio (one… See the full description on the dataset page: callcenter dialogues.

Source: Hugging Face Hub (apptek-com/apptek_callcenter_dialogues). Metadata imported from the dataset’s Hub tags.